As software packages become more robust and insurance carriers increase claim edits (causing more rejections), system support from a trusted source is essential. The technical staff at MAR Solutions, LLC has a medical billing background as well as in depth technical training. We are proud to offer the following phone support options:
Preferred Plan – $1199
Our Preferred 12-month Phone Support Agreement includes more than just unlimited support calls and is available to all offices that have received the MAR Solutions approved training. The Preferred Plan is the most cost efficient way to ensure your team gets the help they need when they need it. The plan includes:
- Unlimited phone support
- Unlimited remote support*
- 20% savings on all on-site calls
- A 1-hour on-site minimum instead of the standard 2-hour minimum
- Discounts to MAR Solutions, LLC training seminars
Standard Plan – $699
Our Standard 6-month Phone Support Agreement offers all the advantages of the Preferred Plan, but for a shorter term. It is available to all offices that have received the MAR Solutions approved training.
Per Call Plan — $31.25/15 minutes
Support is also available to all offices on a per-call basis, over the phone or through remote connection.* Phone support on a per-call basis requires a completed credit card authorization form on file with MAR Solutions. First-time callers or callers needing to update credit card information can print the authorization by clicking on the button below. Please fax the completed authorization to (817) 231-0047.
*Additional software may be required. Please contact our office to discuss different remote connection applications and methods.